Information Kiosks are situated on the Lower Level, at the Fountain Court and on the Upper Level outside Woolworths, where friendly hosts provide customer information and services. The Information Kiosks are open Monday to Saturday 9am – 6pm and Sunday 10am - 4pm. Directory boards and signage can be found throughout the centre.
Sandton City provides its customers with a wide variety of services including gift cards, store directories, wheelchairs, toilet facilities for disabled shoppers and unisex baby changing rooms.
A Muslim prayer room is available in the temporary premises located on the Lower Level outside Entrance 22 (Clicks).
Smoking areas are available inside the following restaurants: Cappello, Walnut Grove, House of Coffees, Wimpy and Nando's.
Shopping with a baby can be a little stressful but Sandton City and Babies "R" Us have tried taken the stress away with an upgraded baby change room in the Food Court. The new change room has been transformed into a fairy wonderland, with brightly painted walls resembling a magical forest. There are carefully designed areas to change, feed and rest baby with two private feeding rooms and a place to warm up baby's bottle. Conveniently situated next to the baby change room, is the family toilet where mom and son or dad and daughter can go in together.
Cinemas, restaurants and selected stores trade later. For religious reasons or stock take,
some stores may close for specific periods. For further details, please contact the stores directly.
