Information Kiosks
Shoppers who are looking for store information, directions around the centre and local area information can visit the Information Kiosks. These friendly Sandton City hosts are situated on the Lower Level near the Fountain Court area (opposite Total Sports & Swarovski) and on the Upper Level near Woolworths.

Information Kiosk hours:
Mondays to Saturdays 9:00am to 6:00pm
Sundays 10:00am to 4:00pm

Electronic directory boards and signage can be found throughout the centre.

Wheelchairs
Wheelchairs are available for hire from the Sandton City security control room, which is situated on level 4 parking area in between entrances 6 and 7. To hire a wheelchair, you will need positive identification either a green bar coded ID or valid driver’s license as well as a R100 security deposit, which is fully refundable.

Muslim prayer room
A Muslim prayer room is located on the Lower Level outside Entrance 22 (Clicks).

Smoking Areas
As per the new national smoking legislations, smoking in an enclosed and public area is illegal unless the area is deemed a smoking area. Please note that no smoking is allowed in the undercover parking areas of the centre.

The following Sandton City stores offer smoking sections:

• Walnut Grove
• House of Coffees
• Wimpy
• Nando’s

Baby facilities

The baby change room in the Food Court has areas to change, feed and rest your baby as well as two private feeding rooms.

A family toilet facility is conveniently situated next to the baby change room.

Most of the newly refurbished toilets in the centre include the parent and child toilet (adult and junior size toilets); baby changing rooms; and feeding rooms.